“Using Express Prep gave us our time back”
4th November, 2024
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We sell shoes on the https://www.goat.com/en-gb marketplace, and since we began using Express Prep it has given us so much time with our families, as well as more time to spend on the business.
We were having orders delivered to our home in quantities of 1 and 2, which became a problem with space and time juggling it around family life. We needed a reliable partner who could take the stress out of our hands and still offer the same care that we would.
We were introduced to Express Prep by a friend who recommended the service, so we checked out the website. What attracted us was the fast turnaround and the positive reviews that it regularly received from customers. Although we are not sending items to Amazon, they still accommodate our business by fulfilling orders directly to our supplier.
Express Prep has been fantastic from the start. We communicate regularly with the team receiving our orders and updating us with the quantities and sizes received, which is imperative for our business due to the high value of the items. The turnaround has been swift, with orders regularly being faster than the stated 24 hours. We have had no errors or discrepancies since using them almost six months ago.
Since we have used Express Prep, we have noticed a significant increase in the number of orders we can now produce and purchase from our suppliers. It has given us so much time back to focus on our families and the business, rather than packing until the early hours of the morning.
Our average monthly units have increased by 5%, and Express Prep’s fast turnaround and reliable service have been a significant reason for this. It gives us complete peace of mind that we made the right decision, and I would encourage anyone in a similar position to use Express Prep.
If you are a growing e-commerce business that is looking to scale, we can’t recommend Express Prep enough. The time it has given us back has been invaluable, as well as knowing that our fulfilment is in good hands.
https://calendly.com/expressprep/30min
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